inkblurt

Running for the Board & the future of the IAI

September 5, 2008 by Andrew | No comments

In the midst of all the other things keeping me busy and away from blogging, some very nice people nominated me to serve on the Board of Advisors for the IA Institute. I’m flattered and honored, and a bit intimidated. But if elected, I’ll give it my best shot.

They asked for a bio and position statement. Here’s the position bit I sent them:

This [Information Architecture] community has excelled at creating a “shared history of learning” over the last 10 years. We’ve seen it bring essential elements to the emergence of User Experience Design, in the form of methods, tools, knowledge, and especially people. I think the IAI has been essential to how the community has developed, thanks to the hard work of its volunteers and staff creating excellent initiatives for mentorship, careers and other important needs.

The next big challenge is for the IAI to become more than a sum of its parts. How can it become a more influential, vital presence in the UX community? How can it serve as an amplifier for the amazing knowledge and insight we have among our members and colleagues? How can it evolve understanding of IA among business and design peers? And how can we better coexist and collaborate with those peers and practices?

From the beginning, IA has grappled with one of the most important challenges designers now face: how to define and link contexts usefully, usably and ethically in a digital hyper-linked world. I don’t see that challenge becoming any easier in the years ahead. In fact, the digital world is only becoming more pervasive, strange and exciting.

As a board member, my focus will be to help the IA Institute grow as a valued, authoritative resource for that future.

UPDATE:

Already, I feel the urge to further explain.

Read the rest of this entry »

Context Collapse

August 22, 2008 by Andrew | Permalink

First of all, I didn’t realize that Michael Wesch had a blog. Now that I’ve found it, I have a lot of back-reading to do.

But here’s a recent post on the subject of Context, as it relates to web-cams and YouTube-like expression. Digital Ethnography — Context Collapse

The problem is not lack of context. It is context collapse: an infinite number of contexts collapsing upon one another into that single moment of recording. The images, actions, and words captured by the lens at any moment can be transported to anywhere on the planet and preserved (the performer must assume) for all time. The little glass lens becomes the gateway to a blackhole sucking all of time and space – virtually all possible contexts – in upon itself.

By the way, I’m working on a talk on context for IDEA Conference. Are you registered yet?

You don’t want to miss IDEA Conference 2008!

August 13, 2008 by Andrew | No comments

IDEA 2008 is shaping up to be quite a conference, in spite of my involvement. In terms of speakers, it’s looking great: David Armano writes the influential Logic + Emotion blog — one of the few voices online that understands the complexity of merging Marketing & Advertising with User Experience Design; Bill DeRouchey is one of the smartest people writing and thinking about the future of Interaction Design; visual-thinking sensei Dave Gray is the founder of XPLANE, a company whose blog I started reading religiously back in 1999, when my career as a Web Design person was really taking off; and Jason Fried, author of the provocative design manifesto Getting Real.

That’s just scratching the surface. They’re going to have in-the-trenches expert speakers from places like Maya, IDEO, The New York Times, 37 Signals, and more. In addition, I hear Jesse James Garrett will be doing an in-person presentation of Aurora.

It’s happening October 7-8, 2008; early registration is still in effect for another week or so, until August 17!

All your selves collide

August 6, 2008 by Andrew | No comments

There’s been a lot of writing here and there about social networks and privacy, but I especially like how this professor from (one of my alma-maters) UNCG puts it in this article from the Washington Post:

“It’s the postmodern nightmare — to have all of your selves collide,” says Rebecca G. Adams, a sociologist at the University of North Carolina at Greensboro who edits Personal Relationships, the journal of the International Association for Relationship Research. … “If you really welcome all of your friends from all of the different aspects of your life and they interact with each other and communicate in ways that everyone can read,” Adams says, “you get held accountable for the person you are in all of these groups, instead of just one of them.”

It’s a pretty smart article. I also liked the phrase “participatory surveillance” for describing what happens socially online.

Words we use for what we make

August 5, 2008 by Andrew | No comments

I just saw that the BBC tv documentary series based on Stuart Brand’s “How Buildings Learn” has been posted on Google Video. Huzzah!

It’s been a while since I read the book, so I watched a bit of the first episode, and it kicked up a thought or two about the language we use for design. Brand makes a sharp distinction between architecture that’s all about making a “statement” — a stylistic gesture — and architecture that serves the needs of a building’s inhabitants. (Arguably a somewhat artificial distinction, but a useful one nonetheless. For the record, Joshua Prince Ramus made a similar distinction at IASummit07.)

The modernist “statements” Brand shows us are certainly experiences — and were designed to be ‘experienced’ in the sense of any hermetic work of ‘difficult’ art. But it’s harder to say they were designed to be inhabited. On the other hand, he’s talking about something more than mere “use” as well. Maybe, for me at least, the word “use” has a temporary or disposable shade of meaning?

It struck me that saying a design is to be “inhabited” makes me think about different values & priorities than if I a design is to be “used” or “experienced.”

I’m not arguing for or against any of these words in general. I just found the thought intriguing… and I wonder just how much difference it makes how we talk about what we’re making, not only to our clients but to one another and ourselves.

Has anyone else found that how you talk about your work affects the work? The way you see it? The way others respond to it?

Even “useless” categories can help

July 31, 2008 by Andrew | Permalink

Ok… before the flames start… nobody’s saying that categories are useless, just the opposite. And it’s not saying that “useful” categories are no better. But it’s still a fascinating insight… From the Frontal Cortex blog:

“Now Iyengar has published a new study showing that one way to combat the effects of excessive choice is to group items into categories. It turns out that even useless categories make people happier with their choices.”

Jyri Engestrom on “Nodal Points”

June 27, 2008 by Andrew | No comments

Dave Weinberger is blogging bits of the valuably fecund “Reboot” conference this week. Included is a nice summary of Jaiku-founder Jyri Engestrom’s talk. In the past, he’s been very influential among social design folk for pushing the idea of “social objects” — a powerful notion that helps clarify why people do what they do socially (usually it’s around some artifact, subject or object).

This time, Jyri pulls the frame out a bit to look at the bigger picture of social patterns and talks about “nodal points” — there’s more explanation on the post, but here’s a taste:

“Social peripheral vision” lets you see what’s next. If you are unaware of other people’s intentions, you can’t make plans. “Imagine a physical world where we have as much peripheral information at our disposal as in WoW.” Not just “boring update feeds.” Innovate, especially on mobiles. We will see this stuff in the next 24 months. Some examples: Maps: Where my friends are. Phonebook: what are people up to. Email: prioritized. Photos: Face recognition.

Light Children

June 23, 2008 by Andrew | No comments

The terrifically talented Kyle T Webster and cohort Andy Horner have completed the first full edition of their graphic novel Light Children. It looks to be gorgeous and enthralling. Go check it out!

From the site:

On the eve of graduation, six friends struggle with the fact that two of their oldest are about to graduate and leave the others behind. But just as they devise an exciting plan for one last memorable adventure, a bizarre secret is uncovered. Fascination turns to fear when they realize this discovery may mean that Eli, a sick child new to the orphanage, may be in great danger.

The girls rush to warn Eli and re-gather their friends, but have yet to realize the worst day of their lives has just begun.

Context and “Choice Architectures”

June 23, 2008 by Andrew | Permalink

Within a larger, and more political, point in his column, George Will explains something about structuring systems so as to “nudge” people toward a particular behavior pattern, without mandating anything: George F. Will: Nudge Against the Fudge

Such is the power of inertia in human behavior, and the tendency of individuals to emulate others’ behavior, that there can be huge social consequences from the clever framing of the choices that nudgeable people—almost all of us—make. Choice architects understand that every choice is made in a context, and that contexts are not “neutral”—they inevitably encourage certain outcomes. Organizing the context can promote outcomes beneficial to choosers and, cumulatively, to society.

It’s describing a thesis behind the book “Nudge: Improving Decisions about Health, Wealth and Happiness” from a couple of people who just happen to also be advising Obama.

Will’s examples are things like automatic-yet-optional enrollment in an employer’s 401k, or automatic-yet-optional defaulting organ-donor checkboxes on drivers’ licenses.

But, beyond the implications for government (which I think are fascinating, but don’t have time to get into right now), I think this is an excellent way of articulating something I’ve been trying to explain for quite a while about digital environments. Basically, that even in digital environments, there are ways to ‘nudge’ people’s decisions — both explicit and tacit — with the way you shape the focus of an interface, the default choices, the recommended paths. But you still give them plenty of freedom.

To the more libertarian or paranoid folks, this might sound horribly big-brother. But that’s only if you have a choice between a system and no system at all. The assumption is that — as with government — anarchy isn’t an option and you have to build *something*. Once you acknowledge that you have to build it, then you have to make these decisions anyway. Why not make them with some coherent, whole understanding of the healthiest, most beneficial outcomes?

The question then becomes, what is “beneficial” and to whom? That’ll be driven by a given organization’s goals and values. But the technique is neutral — and should be considered in the design of any system.

Edward Tufte on the iPhone

June 20, 2008 by Andrew | No comments

I don’t know how I missed this before, but I’m glad I ran across it.

If you haven’t seen this very brief clip of Edward Tufte critiquing the iPhone interface, check it out.

A couple of salient quotes:

“The idea is that the content is the interface, the information is the interface, not computer-administrative debris.”

“Here’s the general theory: To clarify, add detail. Imagine that. To clarify, add detail. And … clutter and overload are not an attribute of information, they are failures of design. If the information is in chaos, don’t start throwing out information, instead fix the design.”

“Personal Branding” vs. Inkblurt

June 18, 2008 by Andrew | No comments

Chris Brogan has a great post about 100 Personal Branding Tactics Using Social Media, with some helpful tips on creating that thing we keep hearing about “the Personal Brand.”

I’ve always struggled with this, though. I’ve been doing this “blogging” thing a long time. In fact, my first “home page” was a text-only index file. Why? Because there weren’t any graphical Web browsers yet. And even once there were, the only people who were online to look at any such thing were net-heads like myself. There was already a sense of informality and mutual understanding, and “netizens” seemed to prize a level of authenticity above almost anything else. Anything that looked like a personal “brand” was suspect.

So, something about the DNA of my initial forays into personal expression on the ‘net has stuck with me. Namely, that it’s my little corner of the world, where I say what’s on my mind, take it or leave it, with very little concern about my brand or what-not. I am not saying this is a good thing. It just is.

Over the years, though, I’ve become more conscious of the shift in context. It’s like I had a little corner lot in a small town, with a ramshackle house and flotsam in the yard, and ten years later I look out to see somebody developed a new subdivision around me, with McMansions, chemically enhanced lawns, and joggers wearing those special clothes that you only wear if you’re really *into* jogging. You know what I mean.

And now I’m just not sure where my blog stands in all this. I don’t keep up with it often, but if I do it’s not because I’ve set a goal for myself, it’s just because my brainfartery is more active (and long-form) than usual. I feel the need to have a more polished, disciplined blog-presence, with all the right trimmings … but then I’d miss having this thing here. And I know for a fact that if I had both, I’d be so short-circuited about which I should post on, I’d end up doing nothing with either of them.

Or maybe I’m just lazy?

Note: One of Brogan’s awesome tips is to add some visual interest with each post; hence a CC licensed image from mharrsch.

The Hyperlink

June 18, 2008 by Andrew | No comments

Whenever I say that the Hyperlink changed the world, people look at me like “huh?” The lowly hyperlink is often overlooked as just a ‘feature’ of the Internet or the Web in particular. But I’ve always thought that was a bit backwards. The hyperlink is what made the web possible — it is for the Web what carbon is for carbon-based life-forms.

So I was tickled to find that Alex Wright’s excellent article on The Mundaneum Museum has this gem of a quotation from Kevin Kelly:

“The hyperlink is one of the most underappreciated inventions of the last century,” Mr. Kelly said. “It will go down with radio in the pantheon of great inventions.”